part a at zappos core values are a the driving force behind how the business should 5175790
At Zappos, core values are _______.
A. the driving force behind how the business should be run B. constantly changing as business changes
C. important but not the primary focus D. focused on efficiency E. secondary to productivity and profit
Many of Zappos core values focus on things like creating a little weirdness and having fun, but of which are intrinsic rewards. How many of Zappos core values speak to an extrinsic reward?
A. 3 . B. 4 . C. 7 . D. 6 . E. 0
When Courtney decided to loop in the senior VP Heather, what reason did Courtney give to the team for looping someone outside the team into the team communications regarding a specific project?
A. She could do the work better alone. B. She wanted someone on her side in case the project fell apart.
C. She and Heather share a common purpose. D. She did not understand the project.
E. She had a mentoring relationship with Heather.
Aaron suggests that Jen contact other academic institutions to obtain copies of surveys that have been conducted there. Which of the key roles
best describes the team role Aaron plays in this exchange with Jen?
A. Producer B. Controller C. Maintainer D. Adviser E. Linker
Raul's group has made little progress, and Eddie acknowledges that Raul “kind of does his own thing.” For this workgroup, which of the factors in the team effectiveness model is inhibiting productivity?
A. Performance evaluation and reward systems B. Team efficacy C. Leadership and structure D. Mental models E. Allocation of roles
Leah's group revised its focus when it recognized that some of its potential goals were already being handled by Career Services. This tactic is an example of _______.
A. team efficacy B.process losses C. social loafing D. reflexivity E. groupthink
Leah enthuses about the synergy of her team and how, despite members' age differences, they all perceive the project similarly and are “on the same page.” This is an example of _______.
A. groupthink B. team inefficacy C. social loafing D. reflexivity E. team cohesion
Matt directs the workgroups to bring their recommendations to the committee for approval and formalization. Of the types of teams illustrated in Exhibit 10-2, what type are the workgroups?
A. Cross-functional team B. Self-managed work team C. Problem-solving team D. Department team E. Virtual team